Terms of service

OVERVIEW

This website is operated by Vignella. Throughout the site, the terms “we”, “us” and “our” refer to Vignella. We offer this website, including all information, tools, and services available from it to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site.

Please read these Terms of Service carefully before accessing or using any part of the website. By doing so, you agree to be bound by these Terms. If you do not agree, you may not access the site or use our services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in the United Kingdom (18+), or that you are of legal age and have given consent for any minors in your care to use this site.

You may not use our products or services for any unlawful purpose, nor violate any UK laws (including but not limited to intellectual property laws).

Any breach of these Terms will result in immediate termination of your services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time, for any reason.
Your content (excluding payment information) may be transferred unencrypted.
You agree not to duplicate, copy, sell, resell, or exploit any part of the Service without written permission from us.

3. ACCURACY OF INFORMATION

We do our best to ensure information is accurate, but we are not responsible if it is not complete or current. All use of material on this site is at your own risk.

4. MODIFICATIONS TO SERVICE & PRICES

Prices and services may change without notice.
We reserve the right to modify or discontinue any product or service at any time without liability.

5. PRODUCTS OR SERVICES

Some products may be available online only, and in limited quantities. Returns and exchanges are subject to our Return Policy.

Product colours and images are displayed as accurately as possible, but may vary depending on your screen.

We reserve the right to limit sales geographically, including restricting purchases outside the UK.

6. BILLING & ACCOUNT INFO

We may refuse or cancel any order.
You agree to provide accurate billing and account information and to promptly update it when necessary.

7. OPTIONAL TOOLS

We may provide access to third-party tools “as is” without any warranties.
Your use of such tools is entirely at your own risk.

8. THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked from our site. Use them at your own discretion.

9. USER FEEDBACK & SUBMISSIONS

By sending us comments or ideas, you agree we may use them freely without obligation or compensation.

10. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, in accordance with the UK GDPR and Data Protection Act 2018.

11. ERRORS & OMISSIONS

We reserve the right to correct any errors or omissions and to update or cancel orders if needed.

12. PROHIBITED USES

You may not use this site:

  • For any unlawful purpose

  • To violate UK laws or regulations

  • To infringe upon intellectual property rights

  • To transmit malware or spam

  • To harass or discriminate

  • Or to interfere with the functionality or security of the Service

We reserve the right to terminate your access if you violate any of these terms.

13. DISCLAIMER OF WARRANTIES & LIABILITY

We do not guarantee that the service will be uninterrupted or error-free.
All services and products are provided “as is” and “as available”.
We are not liable for any damages, including indirect or consequential loss, unless required by UK law.

14. INDEMNIFICATION

You agree to indemnify and hold harmless Vignella, its affiliates, employees, and partners from any claim arising from your breach of these Terms or violation of UK laws.

15. SEVERABILITY

If any part of these Terms is deemed unenforceable under UK law, the remaining parts will remain valid.

16. TERMINATION

You may terminate these Terms at any time by ceasing use of the site.
We may also terminate your access at any time for violating these Terms.

17. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Vignella.
No waiver of rights or interpretations shall be implied unless in writing.

18. GOVERNING LAW

These Terms of Service and any dispute or claim shall be governed by and construed in accordance with the laws of England and Wales.

19. CHANGES TO TERMS

We may update these Terms at any time by posting changes to this page.
Continued use of the website constitutes acceptance of any changes.

20. CONTACT INFORMATION

For questions about these Terms, please contact us at:
📧 support@vignella.store